Your daily life.
Our support.
Shopping, doctor visits, household – we support you and your loved ones. From care level 1. Billing through care insurance possible.
Use relief allowance
We explain everything clearly.
WHAT WE DO FOR YOU
Daily support that truly helps
From household assistance to doctor accompaniment – we're here for you. Individual, reliable and caring.
Daily living support
- ✓Household help – cleaning, tidying & laundry
- ✓Shopping & daily errands
- ✓Support with meal preparation
Care & accompaniment
- ✓Accompaniment to doctor & authority appointments
- ✓Walks & leisure activities together
- ✓Company & stimulating conversation
Relief for family caregivers
- ✓Hourly care takeover
- ✓Help with daily structure & organization
- ✓So you can breathe again
HOW IT'S FINANCED
Up to 131 € € per month –
paid by your care insurance.
Every person in need of care with level 1–5 is entitled to the relief allowance under §45b SGB XI – and from level 2 you can receive significantly more through reallocation under §45a. We bill directly with your insurance – no costs for you.
How does reallocation work?
Receive relief allowance
Everyone with care level 1–5 automatically receives €131 per month under §45b SGB XI.
Check reallocation
From care level 2: Up to 40% of unused care benefits (§36) can be converted – since 2022 without a separate application.
Receive more services
This gives you up to €1,051 per month for household help, accompaniment and care – with no personal contribution.
Receive relief allowance
Everyone with care level 1–5 automatically receives €131 per month under §45b SGB XI.
Check reallocation
From care level 2: Up to 40% of unused care benefits (§36) can be converted – since 2022 without a separate application.
Receive more services
This gives you up to €1,051 per month for household help, accompaniment and care – with no personal contribution.
What is possible with this budget:
Household assistance
Shopping, cooking, laundry, tidying
Daily accompaniment
Walks, doctor visits, authority visits
Household services
Cleaning, home organization
Care
Company, conversation, activation
Relief for family caregivers
So caring relatives can take a breath
Errands & shopping
Regular shopping and tasks
Free & non-binding consultation · We check your maximum entitlement
Or call us: 030 610 850 626YOUR PATH TO US
3 steps to support
Simple and fast – we take care of everything else.
Initial consultation
Call us or send a message. We advise you free of charge and without obligation – also by phone.
Needs assessment
We come to your home and discuss together what support you or your loved one needs.
Your support begins
Your personal daily support starts – reliable, regular and tailored to your needs. We handle the billing.
WHY TRUST US
What sets us apart
Over 7 years of experience
Since 2019 we have been supporting people in need of care in Berlin – reliably and competently.
Direct billing
We bill directly with your care insurance. No paperwork, no upfront payment.
With heart & soul
Care is a matter of trust. Our staff are trained, empathetic and dedicated.
Service across Berlin
We come to your home – in Berlin and the surrounding area.
Your dedicated team
You are always cared for by the same helpers – for trust and continuity.
Personal contact
If you have questions, you can reach us directly. No call center, no waiting.
OUR SERVICE AREA
We come to your home
Our team is deployed across Berlin and the surrounding area for you.
WHAT OUR CLIENTS SAY
Real voices. Real trust.
“Frau M. kommt zweimal pro Woche zu meiner Mutter. Seitdem ist Mama viel ausgeglichener – und ich kann endlich wieder beruhigt zur Arbeit gehen.”
“Die Mitarbeiter von Tonus Dienst sind pünktlich, freundlich und zuverlässig. Mein Vater freut sich jedes Mal auf die gemeinsamen Spaziergänge.”
“Endlich jemand, der sich wirklich kümmert. Die Beratung war unkompliziert und die Hilfe kam schnell. Vielen Dank!”
“Die Unterstützung im Haushalt ist eine riesige Entlastung. Die Mitarbeiter sind immer freundlich und arbeiten sehr gründlich.”
“Ich freue mich jede Woche auf den Besuch. Wir lachen viel und die Spaziergänge tun mir sehr gut. Danke an das tolle Team!”
“Sehr kompetente Beratung und schnelle Abwicklung mit der Pflegekasse. Wir fühlen uns bei Tonus Dienst bestens aufgehoben.”
FREQUENTLY ASKED QUESTIONS
Answers to your most important questions
The relief allowance is a benefit from care insurance worth €131 per month. It is available to everyone with care level 1 to 5 who is cared for at home. It can be used for approved everyday support services – like our services.
No, you generally don't need to submit a separate application. The entitlement arises automatically with your care level. We support you with all necessary documents and handle the billing with your care insurance.
All our services – from household assistance to shopping help to doctor appointment accompaniment – can be billed via the relief allowance. We are an approved provider under §45b SGB XI by the State of Berlin.
Generally no. The relief allowance covers our services. If your needs exceed this, we discuss it transparently in advance. There are no hidden costs.
We operate across all of Berlin and the surrounding area. Just give us a call – we're happy to check whether we're also active near you.
After our initial consultation, support can usually start within a few days. We know that help is often needed urgently and we respond as quickly as possible.
Yes! Unused relief amounts can be carried over to the following quarter. Amounts from the previous year can still be used until June 30 of the following year. We're happy to advise you.
Noch Fragen?
030 610 850 626We're here for you.
Get free advice now.
Mon–Fri 9:00–18:00 · info@tonusdienst.de